Privacy

This page provides information about how Evenlode Investment Management Limited (“Evenlode”, “we”, “us”, “our”) gathers and uses personal information.

At Evenlode we are committed to long term relationships, both with the companies we invest in and with our investors, we also hope to build similar relationships with those that just visit our website.

We understand that your privacy is important and that long-term relationships are built on trust and confidence. No matter if you are an existing investor or just a visitor to this site, Evenlode will not sell, rent or trade the personal information that you provide to us as part of your visit.

In this Privacy Policy, we provide detailed information on when and why we collect your personal information, how we use it, and the limited conditions under which we may disclose it to others and how we keep it secure.

Should you have any questions or concerns about this privacy policy or the processing of personal data we hold about you, please contact our data controller, Nicole Harrington by email ([email protected]) or phone (01608 695200).

Under the General Data Protection Regulation (GDPR) which came into force 25 May 2018, you have the right to view, amend or delete the personal information that we hold. Therefore please contact us using the information above if you wish to access your personal information and change it in any way.

How we collect your data

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you, which we have grouped together as follows:

• Identity Data includes first name and last name.
• Contact Data includes company name and email address.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
• Usage Data includes information about how you use our website, products and services.
• Marketing Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
• Communications Data includes all communications we have with you whether by email, post, phone or otherwise.

We also collect and use Aggregated Data such as statistical or demographic data. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We use different methods to collect data from and about you including through:

• Direct interactions. You may give us your identity and contact data by filling in our mailing list form or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
• inquire about our products or services;
• request marketing documents or other publications to be sent to you;
• provide us with feedback.
• Automated technologies or interactions. As you interact with our website, we may automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.
• Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below.
• Technical Data from the following parties:
• a. Analytics, storage, tools and media providers;
• c. automated quality control tools;
• d. automated security and compliance tools;
• e. social media and media networks such as Twitter, LinkedIn and Vimeo; and
• f. email distribution;
• Identity and Contact data from providers of data feeds and hosting services provided in the UK.

How we use your data

We may use your personal data for any or all of the following reasons:

• To administer and manage the deliver of our services and products to you
• To manage our relationship with you
• To administer and protect our business and this website
• To deliver relevant website content to you and measure or understand the effectiveness of the content we serve to you
• To use data analytics to improve our website, products/services, marketing, customer relationships and experiences

Importantly, you will receive marketing communications from us only where you have requested such information and where you have not opted out of receiving that marketing.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing a request to [email protected].

Links and third parties

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site about aspects of your visit.

Like many websites, we do use cookies in order to provide you with a better user experience. Specifically, we use cookies for Google Analytics and Hotjar, which help us understand how people use our website so that we can continually improve it. We also use Iubenda to collect consent data. All information gathered is anonymous, unless you willingly pass your details to us by filling out our contact form.

If you want to disable cookies you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular browsers are set out below:

• For Microsoft Internet Explorer:

• Choose the menu “tools” then “Internet Options”

• Click on the “privacy” tab

• Select the setting the appropriate setting

• For Google Chrome:

• Choose Settings> Advanced

• Under "Privacy and security," click “Content settings”.

• Click “Cookies".

• For Safari:

• Choose Preferences > Privacy

• Click on “Remove all Website Data”

• For Mozilla Firefox:

• Choose the menu “tools” then “Options”

• Click on the icon “privacy”

• Find the menu “cookie” and select the relevant options

• For Opera 6.0 and further:

• Choose the menu Files”> “Preferences”

• Privacy

We do not share your personal information with other organisations or persons, unless we have detailed that we do so in this policy, or have your express permission to do so, or under special circumstances for example if required by law to do so.

When you visit our website we use a third-party service, specifically Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

We also use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For more information please visit Hotjar’s privacy policy.

WIFI

If you visit our offices and use our guest wi-fi we can access data about your device, the volume of data which you use and your usage by access time, frequency and location. However, we do not retain these records.

Security

We are committed to ensuring that your personal information is kept secure. To prevent unauthorised access or disclosure, we have in place suitable physical, electronic and department procedures to protect the information that we collect from you.

Changes to this privacy policy

We reserve the right, at our discretion, to change, modify, add to or remove portions from our privacy policy. We will of course notify you of any changes where we are required to do so, and any such notifications may be made by way of our website.